Network & Relationships
How Superconnectors Communicate to Align and Motivate Teams
with Erica Dhawan
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Read the comments below for some of the insights that resonated with our participants.
Erica Dhawan
Founder of Cotential, world’s leading authority on Connectional Intelligence
Erica Dhawan is the world’s leading authority on Connectional Intelligence and the Founder & CEO of Cotential.
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- Tip transcript (PDF)
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- Interview transcript (PDF)
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I hope you enjoyed this Tip and interview and found them useful. Most importantly, I want you to put the Tip into action!
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This is a great strategy that when practiced consistently becomes habit. One additional thing I’ve found to work is when dealing with an individual vs. a group it’s been beneficial to understand the individual’s preference in communication style when reaching out as well.
Thank you Erica. Your presentation really resonates with me. I see so many communications without a clear call to action or confirmation of action. I love your tips and will use them to become a better communicator.
Great presentation! While I have worked hard to improve my communication over the years (and learned many lessons from failed communication!), the two tips that stood out for me as good reminders are to include a clear call to action and indicate priority. I plan to go back and look at some of my messages to see if I practice this regularly or whether I need to improve. Also, one of your tips that I remind our team of, particularly when working with our user community, is to move the conversation to zoom or a phone call if it is not straightforward and there might be an opportunity for confusion or miscommunication.
Erica has provided a great framework for clear, effective communication that can be employed individually and across teams.
Thanks for the timely information!
Great point about choosing the right communication channel. We sometimes use email for quick chat-like correspondence that is better suited for Teams or a quick call. As you said in your closing remarks, virtual offices should not prevent us from becoming superconnectors. In fact, it should enable us.
Love the Oreo story and how that monthly practice involving the cross-functional SWAT team weaves into the key point about creating a culture of consistency, and how the story created the environment for combustion through pursuing the traits of curiosity, combination, courage, and community.
External communities are essential for capacity-building in the nonprofit sector, but it’s applicable for all sectors like when you talk about engaging diversity networks or association networks. Cross-sector collaboration has benefits for everyone who avails themselves to those relationships. Thanks for your perspective!
P.S. Love that you bring “cross-sector silos” into your website! My Master’s capstone focused on cross-sector collaboration and there are enormous similarities. I’m a fan! 🙂